Reception opening hours: 9 AM to noon and from 5 PM to 8 PM. These opening times can vary depending on winter or summer season. Generally, the reception is closed on Wednesday.

Please note: For short and weekly stays, on arrival day, room keys can only be collected from 5 PM to 8 PM. Check out must be made before 10 AM on departure day. Please notify the residence directly if arriving after the reception is closed.

Televisions, baby cots, and baby chairs are not provided free of charge. They can be requested at the time of booking and can be hired locally. For other additional charge such as for pets, parking, spa facilities (if the establishment proposes these services), fees may apply and are payable locally. All special requests are subject to availability upon check-in (extra fees may apply to confirm these special requests).

Apartments do not receive a daily cleaning/maid service. On departure, all apartments should be left clean and tidy. Alternatively, an end of stay cleaning service is provided by the residence which incurs a fee payable locally. Guests can also purchase cleaning kits from reception.

A small resort fee (taxe de séjour) is payable per person per day, paid locally to the residence reception. A damage deposit is payable per apartment (by cheque or credit card number only) and is returned to the guest 14 days after the departure day.